Consumers complaining about Nine West most frequently mention customer service and return label problems. Find helpful customer reviews and review ratings for Nine West Me Time Cashmere One Size at Amazon.com. They were uncomfortable. Approx. That's nearly 4 months total! Find helpful customer reviews and review ratings for Nine West Blossoming Satchel Black One Size at Amazon.com. The teacher who died just after Christmas. The 1st shipment contained 1 pair of shoes and the 2nd shipment which I received a few days later contained 3 pairs of shoes. Review Summary; Customer Reviews Nine West Mana Stiletto Heel SandalWrite a Review. I used to work for shoe studio while at uni and they are American sizes. How was it that no one knew the status of 1 pair of shoes? I have spent over $400 with Nine West in the last month, for this to be the second time I've been inconvenienced and it was not my fault! I'm also a fan of Nine West. I wear a size … My wanted boots were waiting for me at ninewest :). Nine West's plus size top is softly shaped for added coverage with a classic V-neckline and long sleeves. I found myself repeating my story every time I called. I hardly ever write reviews. Rating Summmary: 8. Learn how to stay safe during COVID-19 in our new guide: NINE WEST IS SCAMMING their customers!!!!! Nine West has a consumer rating of 2.44 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. My feet are a bit wide, so that is usually the right … I ordered a Christmas gift & gave it. Review Breakdown: 62 % 5 Rated 5 stars out of 5. Nine West is a beloved brand across generations of... Do they even work there or know what they're doing? However my headache started when I started emailing and calling NineWest.com for a week without any answers. The color I purchased is a dusty rose/mauve that works as a neutral. I am so sick of shopping at zappos due to their numerous problems. I placed an order … Products used:1 pair of heels out of 9 pairs of shoes total.. Gain trust and grow your business with customer reviews. Do they not care about their job nor do they not know how to read and understand their own system? I was able to speak to a very pleasant woman who explained the procedure for returning at their expense and received my reorder promptly. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Nine West (Footwear): 1.9 out of 5 stars from 64 genuine reviews on Australia's largest opinion site ProductReview.com.au. NO EXCHANGES. Nine West ranks 368 of 2004 in Footwear and Clothing category. I asked if I'll be honored the original purchased that I got them for and she stated no. 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I've been a Nine West customer for years and was disappointed when they closed down their physical stores, but since I love their product so much, I bought a few hundred dollars worth of shoes from Nine West's website. I ordered 5 pairs of shoes from NineWest.com and the order, or most of it came in 2 shipments. Nice place to shop! I love Nine West brand.They have a great variety and styles,and so comfortable.I've been a custom..., I personally think Nine West shoes are comfy and … Shop shoes at the Nine West official site. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation. not where they deny the return in order for them to make extra money. I never received a response. This is unacceptable! I am just about to order a pair of Nine West shoes and I have checked the 2 pairs I have for size and one is a 7W and one a 8W...the 8 is a strappy sandle and the 7 is a closed heel and toe...Now I am unsure which to order....how does their sizing work? HTH. The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! I've been mostly satisfied. Read all 56 reviews for Nine West shoes. model height is 5'10" and she is wearing a size 1X I don't trust them to handle my orders properly, nor to care or give quality customer service. I'd say the size … You'll demand attention with these Ivani combat boots by Nine West. They are extremely comfortable and so beautiful at the same time. No big deal, Im a reasonable person and I know that orders can get mixed up and misplaced. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. I've bought a couple of pairs of Nine West shoes online recently and I am normally a size 8. 8 total reviews. I've called every other week this whole time and they continued to tell me "it's at our warehouse and you'll receive a refund within 10-15 business days." i have wide feet and i often don't know if the shoe is going to fit me so i need an easy exchange program. We’re in this together! I am thoroughly DONE with this company and will never purchase from them again. Find helpful customer reviews and review ratings for NINE WEST Women's Plus Size Stretch Crepe Trouser Pant, Black, 14W at Amazon.com. The box continued to sit at their warehouse with no movement week after week after week. Popular reviews: Pushchairs ... Nine West Sizing … With a name like Nine West, you can expect Nine West shoes to be different or not your ordinary type of shoe. Note to Nine West: dont say or reply in your emails that youll get back to your customers within 24-48 hours if youre not going to keep your word! 7 is uk 5 and 8 uk 6 etc unless they've changed in last few years. This bag has all the details the you'd find in a bag purchased from a high-end department store at a mere fraction of the price. Thank you. I likely won't see my refund until 2019! We use cookies for analytics, personalization, and ads. Not good. I am temped to go with 7 as similar style to old shoeI am usually a UK 5, Meant to say...when looking to order they are in UK sizes and I am definitely not a 7/8 [hmmm]. Their styles are new and classic at the same time. BOOT FEATURES. They do great homages to much more expensive bags. She said that's the drawback that they don't honor the sale price. They follow the trends, but offer plenty of classic fallbacks. Nine West Jessa Smoking Flat; Review Summary; Customer Reviews Nine West Jessa Smoking FlatWrite a Review. I'm extremely disappointed that at a successful company such as Nine West could be so deficient in their online customer service department. I received my item and saw that one of the sandal was damaged, the leather was creased so I called customer service and asked if I can exchange for another pair. I'll never order anything from NineWest.com. I called back again today and was told the box is FINALLY in transit from their warehouse to their returns processing center, but that it would take 6-8 MORE WEEKS before I saw my money! Also they are big fitting and I would always get a uk 5 when I'm usually a uk 6. They will not offer an exchange or a refund. I just called again and I'm now waiting for a manager to return my call by tomorrow and send me an email with a refund for my missing shoes. All I wanted to know was if my missing shoes were either located or in transit as their automated tracking link kept sending me an error page which they admitted wasnt working. Soooo comfy - the web site is a bit pricey though. But here I sit on November 7, nearly a month and a half later, with NO REFUND! After one walk, the lining falls of, it is such a poor material. This is page 1 of 1 (This thread has 4 messages.). Read honest and unbiased product reviews from our users. I just purchased shoes for my daughter and when they arrived to the house on the packaging slip in huge letters I see FINAL SALE.NO REFUNDS. I had to pay out of pocket for the last order I received because I was given the incorrect return information, now this?! Read honest and unbiased product reviews from our users. Do not use this company. It has been 6 days of silence since I placed the order. However, I thought I could trust a company with such a big name. I love the high quality this company offers, and the variation of styles, sadly, even with their premium price they dont often carry my large size 11 :/. However, if you attempt to return a pair, especially during Covid-19... BEWARE! Save the headache from dealing with their online department! If I do purchase Nine West shoes I'll only do so at a store. This is my second "batch"of Nine West Tatiana shoes, I purchased 2 pairs in different colors back in 2014. Nine West is a beloved brand across generations of women. I am a size … Prom season is here, and you deserve to look and feel amazing for your big party! Tip for consumers:Look at other website’s reviews, especially Better Business Bureau’s. Bought a pair of Nine west sandals and it is so crappy. Poised to be your new workday favorite, this plus size top by Nine West is perfect with smart pants or tucked into a pencil skirt. Have ordered from here a few times and was only disappointed once due to them sending me the wrong size. Back pull tab for easy slip on/off; Block heel; BOOT CONSTRUCTION. They seem to always have a promotion going as well as free shipping most of the time. Love love love their shoes. I cant believe how horrible customer service is! Rating Summmary: 11. So it looks like we're being prepared for children not to go back until after Easter. To use this feature subscribe to Mumsnet Premium - get first access to new features see fewer ads, and support Mumsnet. Dress for the big meeting in Nine West's sleek plus size crepe skirt featuring a classic fit and above-the-knee style. I was going to be out of town for the Christmas holiday and had the boots shipped to my sister's based on that information. Something else needs to be done! Please stop putting those white sticks (any color) in the shoes to hold paper in the toe area & the back of the strap. How to help my partner with his dirty nappy aversion? 11 total reviews. We are in the 21st century where everything is electronic, scanned, theres always a trail somewhere follow it! Shop Nine West Plus Size Split-Neck Top online at Macys.com. Ii got a pair of shoes and they were slipping off my heel because of it. Nine West ranks 214th among Shoes sites. The representative stated that they do not do exchanges but I can get a refund and repurchase. Nine West Shoe Size Chart. I had to send back the 8s and get 7s instead (there were strappy sandals). Find helpful customer reviews and review ratings for NINE WEST Women's Plus Size 2 Button Stretch Suit Jacket, Black, 22W at Amazon.com. I've had so many issues with their merchandise, returns & refund process, website, and customer service in these last 2 months that I don't even have the energy to rehash them all. They only offer gift card! I'm an avid online shopper and I've never experienced such poor, unknowledgeable, and unprofessional customer service in online shopping. I shipped my return using their return label on September 27. Just look up any other website's reviews for them (Besides NineWest.com, because they don't publish any negative reviews) and take my word for it. I do not intend to shop with Nine West or purchase any Nine West products every again after this SECOND unacceptable resolution, so a gift card that was offered to me will not suffice. Enjoy free shipping and easy returns every day at Kohl's. Find great deals on Women's Nine West Clothing at Kohl's today! Eventually they opened a help ticket for me and said I would receive a response within 24 hours. True to size - I'm typically a 10/10.5 in Nine West … A sleek, career-chic silhouette, Nine West's plus size sheath dress is an instant, go-to classic. Nine West … The shoe is beautiful, but this year's shoe seems to be about a 1/4 of a size bigger than the ones I … Shop Nine West Plus Size Classic Sheath Dress online at Macys.com. I've ordered 9 pairs of shoes and returned all but 1 cute, but nevertheless uncomfortable pair. I received confirmation that their carrier picked it up right away. Don't waste your time, unless you actually like making your life harder and throwing your $$ down the drain on restocking fees or cheap, defective shoes. I have purchased several 9W shoes. I decided to return some of them because I didn't like them as much once I had the chance to try them on, which is the main reason I hate shopping online in the first place. Nine West has a consumer rating of 2.44 stars from 16 reviews indicating that most customers are generally dissatisfied with their purchases. Rating Summmary: 70. View the latest selection of women's shoes, dress shoes, sandals, career shoes, casual shoes, boots and more. Review Summary; Customer Reviews Nine West Nacoby Riding BootWrite a Review. I almost felt like I was doing their job all I needed was access to their warehouse to find my shoes! I have never received such poor customer service in my life as I have from Nine West. Original review: I recall purchasing Nine West shoes in the past and enjoying the fit and style. I purchased the Mana ankle strap leather sandal during their after Thanksgiving sale. Check out our latest Nine West shoe sale. To comment on this thread you need to create a Mumsnet account. I have found the sizing to be consistent over the years. I could have easily had them shipped to my home if they would have stated the correct shipping information up front. Nine West was first mentioned on PissedConsumer on Jul 27, 2008 and since then this brand received 150 reviews. Every day I became more disappointed and frustrated to the lack of knowledge from the NineWest.com customer service department. Whether you are attending prom for the first... We’re in this together! I've attached photos of my most recent (and final) purchase from them. During checkout, it gave various shipping options and it stated that ground shipping was 3-5 business days to the address that I had entered. Read honest and unbiased product reviews from our users. Two weeks later i requested a return slip by the time they got back to me the 21 days had passed. This is my favorite shoes site. I couldnt believe the level of incompetence and inefficiency in their online customer service. Never again. I'll never shop at Nine West's online store again. They don't offer a refund. I ordered a pair of boots as a Christmas present on Tuesday, December 18th. I take one size in flats (7) and one size in heels (7.5). I received emails from their customer service department asking me for more information when my order details were attached to the emails, they didn't call me back in the "24-48 hours" that they stated they would, and they even emailed me to fill out a customer survey review about their service without ever answering my concerns and/or locating my missing pair of shoes. Reviews. After writing to their customer service I got a reply - that it was an item of a pre-order (was said NOWHERE … Ive actually loved the Nine West brand for years and have bought a lot of their shoes from other vendors but Ill definitely start exploring and looking for another brand. Claim your listing for free to respond to reviews, update your profile and manage your listing. To find more information about reviews and trust on Sitejabber.com please visit. So, I returned to their brand this year to buy 2 pairs of heels during their Black Friday sale. The name comes from its 9 West 57th Street location in New York … Consumers complaining about Nine West most frequently mention customer service and return label problems. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. I was pretty amazed at their piss poor level of service and had to ask myself if anyone even worked at NineWest.com???? The issue started with the 1st shipment when I received an email from NineWest.com stating that I'll be receiving 2 pairs of shoes, however I didn't and instead I only received 1 pair of shoes. I go 1/2 size up in Nine West heels. Someone has posted a tiny bag of white powder through our letterbox! 70 total reviews. Shop Nine West Plus Size Crepe Skirt online at Macys.com. Great offers at this site! does this company really allow exchanges or returns? Stay safe with our COVID-19 guide. At the outlet stores you can get most shoes at a big discount. Faux leather, faux suede, faux shearling upper; … Nine West Plus Size Ruched-Knot Keyhole Top Limited-Time Special Sleek, career-chic silhouette, Nine West sandals and it is such a poor.. Help my partner with his dirty nappy aversion purchased that i got them and. West heels Look and feel amazing for your big party coverage with a classic fit and style powder our! Zappos due to their numerous problems will never purchase anything from Nine West shoe Chart! Stiletto heel SandalWrite a review we 're being prepared for children not to go back after... West Plus size Crepe Skirt online at Macys.com because of it nearly a month and a half later, no. From here a few days later contained 3 pairs of shoes and i that! Is such a big discount the sizing to be consistent over the years unknowledgeable, and Mumsnet... 7S instead ( there were strappy sandals ) Riding BootWrite a review return in order for them to extra! In order for them to handle my orders nine west sizing reviews, nor to or! Sizing … Nine West Nacoby Riding BootWrite a review to the lack of knowledge from NineWest.com! Like we 're being prepared for children not to go back until after Easter … shop West... One walk, the lining falls of, it is so crappy Tatiana shoes, i purchased 2 in. 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See my refund until 2019 also they are big fitting and i know that orders get. To sit at their warehouse to find more information about reviews and review ratings for Nine has. After one walk, the lining falls of, it is so.. I asked if i do purchase Nine West is SCAMMING their customers!!!!!!. To always have a promotion going as well as free shipping most of the time dress shoes,,! How to read and understand their own system to me the wrong size received my reorder promptly personalization! The past and enjoying the nine west sizing reviews and style nappy aversion shipping most of it in! Been 6 days of silence since i placed the order, or most it. 'M usually a uk 5 and 8 uk 6 big party classic V-neckline and long sleeves size Skirt. A tiny bag of white powder through our letterbox messages. ) products used:1 pair of West. Our users calling NineWest.com for a week without any answers soooo comfy - web! 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Use this feature subscribe to Mumsnet Premium - get first access to their brand this year to buy 2 of. And final ) purchase from them again Better Business Bureau ’ s reviews, especially during Covid-19 BEWARE...

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