Now about 6 minutes had passed by when I walked in the front door my wife was still in the foyer looking back at me with this huge beautiful smile shaking her head. We have written several emails to the warranty company and we have called many times. See past project info for Ashley Homes including photos, cost and more. • Privacy Policy • LIC. I do not want a sewer line in my backyard but I have no choice. Custom homes in the greater Jacksonville, FL area. This community is close to the River City Marketplace Shopping Center, Downtown Jacksonville, Jacksonville … BBB Business Profiles are subject to change at any time. A huge thanks to you and to all of those who were part of this wonderful experience, our Realtor, Danielle for sticking with us, Tom and Sue at BB&T for answering all our questions and being patient with us and all of those that we did not get a chance to meet personally. It’s like we live above an underground river. The community in St. Johns County was just out of our budget, so she recommended the we go and tour the property in Arbor Mill at Oakleaf Plantation. ... Jacksonville FL 32218. We tried to be as hands on during the build to catch any mistakes we saw before or during the making in order to fix beforehand but we lived in Jacksonville, worked full time and we were going through a remodel and sell of our old home. Honestly we had no issues, and the credit goes to you and your team. Ashley Homes, LLC is a Florida Domestic Limited-Liability Company filed on November 6, 2012. And we still have a grounding rod sticking out of the cement in our garage. We were stopped by Sandy as we entered the office. Our walls are cracking inside and out and we are suing for replacement of stucco. The builder and owner Chuck was the sweetest! The owner and builder of Ashley Homes, Chuck Hiers, brings a wealth of experience, expertise and dedication to his craft as evidenced by many successful years in Jacksonville’s home building industry.. We left the neighborhood that day thinking that we still needed to wait awhile before building a home, but had a gut feeling about Ashley Homes that made us turn around and go back. She quickly told us that we needed to go through the front door. Ashley Homes, brings a wealth of experience, expertise and dedication to our craft as evidenced by many successful years in Jacksonville’s home building industry. The next day we were out at Arbor Mill and we met Nancy and things changed “even more for the better”. Search for other Home Builders in Jacksonville on The Real Yellow Pages®. We have had it replaced already and it is cracking in the same places. She asked us if we were interested in purchasing a home, we replied “yes”. BBB Business Profiles may not be reproduced for sales or promotional purposes. Reviews (904) 861-6110 Website. These nice looking homes are not worth the money or the stress and are not good quality. When those dead shrubs and plants are pulled up, there is a foot of water underneath. Whenever we buy our next house … The first day we visited Arbor Mill at Mill Creek, we met with every builder in the development. Overall though it was a great experience working with him. Chuck is shady. Ashley Homes is a locally owned, custom home builder with presence in St Johns and Clay County. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. With a minimal binder (comparatively to house price) Chuck will start building your house, even before you have a contract on the one you are selling, it is non-refundable but considering he could have a pricey asset on his hands if you were to walk away from the purchase I find it more than reasonable. We trusted her experience and knowledge and she guided us in the right direction. You have a ton of leeway to adjust the plan that fits your needs! Now granted we both were still in the foyer, and we had not even seen the rest of the house but my sixth sense assured me that this was it and my wife knew it. My first encounter with Ashley homes sales agent and Builder was the best home experience that I have ever had and I was able to purchase a home the way that I want to be build. Nancy made this whole process very easy and stress free. Do not buy from this builder. assignment $95k median project cost. Our experience has been one of sheer satisfaction and enjoyment. My wife and I are a unique couple and we want things done right and the way we want them. She began to smile as I told her what my wife and I wanted in our home. We bought what we thought was our dream home from Ashley Homes in ***** ***** over 2 yrs ago. We did submit this list to the warranty company. The best way we know to describe the Ashley Homes product is to say that it is a “Traditional home with modern features and technology.” Thank you for all you did to build our dream home! Your staff possesses those traits, which are honesty, trustworthiness, professionalism, and knowledge of the product, patience, compassion and understanding. Name and address for Ashley Tower on 311 W Ashley St, Jacksonville, FL 32202 provided by ALN Apartment Data. The community's homes were mostly developed around 1999, but newer construction homes were built as recently as 2005. The entire process was hands-on and customized to us. Ashley Homes exceeded the other builders in many ways. He will do everything in his power to make sure his contractors do the job on time and do the job right. Get directions, reviews and information for Ashley Park Apartment Homes in Jacksonville, FL. Don’t want a wall there, or don’t like the design of something? Store has many items to choose from. Our biggest stressor during the process of the build was believing that this dream of ours was really coming true. I'm still enjoying my home and the quality of my home … Many plants have died as the roots cannot hold. We were at our home every … Ashley Homes, LLC • 5303 Wesconnett Blvd., Jacksonville, FL 32210 • (904) 813-2338Copyright © 2021 Ashley Homes LLC • All rights reserved. BBB Business Profiles generally cover a three-year reporting period. The quality of an Ashley Home far exceeds any other builder we have seen currently building in the Jacksonville area. Many “repairs” have led to missed time from work, messes that they don’t clean up after and damage to personal items. Claim This … As a matter of policy, BBB does not endorse any product, service or business. Visit Ashley Graves's profile on Zillow to find ratings and reviews. Ashley Homes is thorough, detailed and always available to talk and explain each stage of the process. This is how our journey began with Ashley Homes. Bonus for the Military: If you are military, you can get a discount. I enjoyed my days,months, and countless hours with the team that I had at Ashleys Furniture and I truly miss them. Building Contractors in Jacksonville, FL. Write a review. BBB reports on known marketplace practices. We are mostly ignored and mostly not listened to. Sandy began obtaining some of my information (name, phone number, what kind of house we were looking for etc.). 2 were here. He was always was quick to get back with us with any questions we ever had Especially with me and my fiancé being first time home buyers. We found that Chuck still holds a small part of land near the pool area where it will end. After one visit, I felt comfortable that Chuck and Nancy understood my needs. My wife said “ok” and walked back outside so she could go through the front door. We had to make several change orders and every time we changed something we had to take it to Nancy and she would just smile and say “ok we will make it happen”. Shop Ashley Furniture HomeStore online for great prices, stylish furnishings and home decor. They just don’t care about their customers. Legal. Sandy took the time to meet with us twice in the same day – once after we saw the 2264 model that we fell in love with and then again after we visited each of the other builders. He has been involved with the construction of over 15,000 homes … Get reviews, hours, directions, coupons and more for Ashley Homes at 5303 Wesconnett Blvd, Jacksonville, FL 32210. I say Thought because it has been a nightmare. Decent prices for the quality of furniture. We have been in our new home just over a month now and have received many compliments from family and friends on the style, functionality and quality of it. Ashley Homes lists their communities on NewHomeSource. Often we would have something go in without our knowledge and would not catch it until finished. View a photo gallery of Ashley Homes model homes located throughout Jacksonville, St. Johns & Orange Park, Florida. Sandy came from the back and gave us more information about the house and incentives. If I ever decide to build again in the future, even on my own land my FIRST phone call will be to see if Chuck is still building houses with Ashley Homes. If we needed something to be checked on, Troy would send an email immediately. 26 reviews of Ashley HomeStore "Great customer service. We have tried to contact the vendors independently in order to resolve issues and we are either getting no response to multiple calls or little is done or it is done incorrectly. The 8 bedroom condo at 519 N Newnan St, Jacksonville, FL 32202 is comparable … Our saleslady, Nancy DeMaggio, is the best hands down!! When the building began we met another member of your awesome team “Ricky”. She’s always reachable and for me that means I’m important and not just a number. Get directions, reviews and information for Ashley Homes in Jacksonville, FL. Our lot floods in many places including the sidewalk and water sits on mailbox pad. Other cookie cutter builders in town will require you to have a contract on your current house before they even pull permits, forcing you to find a rental in the mean time, good luck with that if you have pets. View and compare all the Ashley Homes communities in Jacksonville-St. Augustine FL you will find them here with pricing and inventory updated daily. Osprey Landing by Ashley Homes, located on Jacksonville’s Northside, is minutes from I-295 West Beltway and I-95. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. We found out that the builder skimped on thickness of stucco application. We have no idea When our punch list from closing will ever get resolved. Which we agreed to even though the builders colors, if chosen already was included in the price of the home (paint and labor). Order Online Tickets Tickets See Availability Directions {{::location.tagLine.value.text}} Sponsored Topics. How BBB Processes Complaints and Reviews, BBB Serving Northeast Florida & The Southeast Atlantic. We’ll guide you through the process. My wife and I would like to extend our deepest and most gracious thank you for your team at Ashley Homes. Jacksonville, FL - Home Builder. Contact Ashley Homes 904-813-2338 I love the sales team and I think they tried but there were miscommunications and some things we paid for and ordered we did not get. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Between the sale of my home in VA and a full graduate studies load it was difficult to focus on the details of building a new home. ... based on 73 online reviews. Chuck and Nancy made sure I was aware of and involved in every step of the building process. Menu & Reservations Make Reservations . Ashley Homes is a locally owned, custom home builder with presence in St Johns and Clay County. And is horrible to his employees. Read more. This neighborhood is perfect for those seeking single-family homes. Free shipping on many items! Ashley … However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Course, its not Haggerty's or a higher end furniture store. We have had issues from incorrect items ordered and put in place such as but not limited to: paint, shower tiles, grout color (we have 4 different colors on one shower wall), shower doors, oven and landscaping. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Chuck is an absolutely amazing owner. Our lot was not graded correctly and trees were also removed after we bought the lot, without our permission. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Communication was certainly the key as 90% was done through phone calls and electronic transmission. We are still arguing for reimbursement. Ashley Homes is a custom builder based of Jacksonville. We paid to have our home professionally inspected months after purchasing home in order to have a professional point out all the areas that were not done correctly. My husband and I are first time homeowners and you have catered to our every need. Get directions, reviews and information for Ashley Homes … Department of Business and Professional Regulation. They were very flexible and worked feverishly to ensure my family’s needs were met. He listened to our concerns and wants and made everything happen according to plan. Order Online Tickets Tickets See Availability Directions {{::location.tagLine.value.text}} Sponsored Topics. The entire process was hands-on and customized to us. Help. The site plan with the layout of the home has been approved by the City of Jacksonville … I looked around and from that moment I knew this was the house for us. Yes mail does fall into water that is at least two inches deep after a rain. Sandy stayed late for us to talk about Ashley Homes and how we could customize our dream home. Fortunately, I stumbled upon Ashley Homes Jax. Many times we are told someone will be over at a particular time and day to look/repair issues and there are no shows. This business is in an industry that may require professional licensing, bonding or registration. We were told we could use our own paint color if we paid for it out of pocket and paid the painters. We were at our home every few days from the day the foundation was poured until the day we signed and got our keys. We have had a roof leak which damaged an interior wall, a broken and replaced tankless water heater, AC issues, microwave and dishwasher issues. We also paid double for our choice of floor tile and it has cracked (33 tiles) twice since they laid it. Thank you soooo much for all your help and encouragement. We have seen him yell at his workers and uses intimidation to persuade clients to leave complaints alone. Help. We wouldn’t be homeowners without your guidance! She knew what she was doing! Chuck, thank you and keep doing what you are doing. I just wanted to take the time to thank Ashley Homes Jax. We have been told not to tell Chuck because our choice of paint made him mad (we used their paint company and their recommended paint brand but our custom colors). The Registered Agent on file for this company is Holbrook H. Leon III and is located at One Independent Drive, Suite 2301, Jacksonville… Ashley Furniture was a happy great starting company in Jacksonville, 2005. I have and will recommend Ashley Homes Jax to everyone I know who may be moving to the area or deciding to homestead in Jacksonville, FL. That is simply AWESOME. She stayed on top of our every need. She told me to go catch up to the wife and she would meet us on the other side. BBB is here to help. We were always greeted by her smile and bubbly personality. Was this review … On a rainy day around 4:00 pm we walked into your model in St. Johns County. 2 were here. We are now having a sewer line going in behind our home that we have fought against. It was a great learning experience the accounting manager was the best and the team I work with was awesome. I’m bringing my friends to you guys because I know from experience that you guys will take good care of them. July 31st will be two years that I have been in my home and our relationship is still active. … Get directions, reviews … # CRC1330797. Communication is key for me and we used every single avenue, email, text, phone calls–whatever it took. Reviews (904) 757-0240. Nancy DeMaggio was fabulous! As we toured the house we fell more in love with it. View where they build in master planned developments or individual communities. We had holes in our garage wall for several months before repair. This includes electrical outlets not to code, insulation not adequate, areas on roof needing repairs etc... very little of that list has been repaired or even looked at. The company's filing status is listed as Active and its File Number is L12000140886. Menu & Reservations Make Reservations . Ricky was valuable and an asset, his attention to detail during the build gave me and my wife a for sure sense of comfort. All within weeks and months following build. BBB remains operational and focused on serving our business community. There are several things that we feel are very important when you are conducting business and you are trying to satisfy the customer. The quality of an Ashley Home far exceeds any other builder we have seen currently building in the Jacksonville area. See BBB rating, reviews, complaints, request a quote & more. Customer Reviews are not used in the calculation of BBB Rating, Location of This Business5303 Wesconnett Blvd, Jacksonville, FL 32210-7832Email this Business, Need to file a complaint? Florida Garden Homes, Inc., (FGH), needs a contractor to build a 3/2 one story home with a 2 car garage – 1350 square feet, (heated and cooled), at 3006 Nain Road, Spring Park Subdivision, Jacksonville, Florida 32207. Ashley Homes LLC in Jacksonville, FL | Photos | Reviews | Based in Jacksonville, ranks in the top 99% of licensed contractors in Florida. Find great JACKSONVILLE, FL real estate professionals on Zillow like Ashley Graves of FLORIDA HOMES REALTY & MORTGAGE. Ashley was great from the beginning to the end of the process. Legal. The first day we went to Arbor Mill we were greeted by Troy whom has been very helpful during this process every step of the way. Essentially we paid double and the paint job still looks crappy. BBB remains operational and focused on serving our business community. In general, homes in Ashley … BBB accredited since 6/29/2020. They are building few houses in Oaklaef , Oakridge landing near Durbin crossing and 2 or 3 Any body building with Ashley Homes- Custom builder (Jacksonville: lawyer, new house) - Florida (FL) - City-Data … I moved to Jacksonville almost two years ago and it was a stressful time for me to say the least.